- Communication Competencies
- Coaching Competencies
- Influencing Competencies
Stories of authentic interaction with peers, employees, colleagues and customers.
Thought leaders and intrapreneurs can be found in all workplaces, in the corridors and around the coffee machine – sharing stories, ideas and visions. These conversations usually take place beneath the company radar, outside of official channels. This is where the pulse, innovation, frustration, and expectations of thought leaders are echoed in animated dialogue. Too often, these conversations – many of them rich in ideas and promise – never make it past the coffee-room.
Ask any pilot and he or she will tell you that the most critical parts of flying are the flight plan preparation and the actual flight, consisting of three key elements: the take-off, flight path navigation and landing.
Delivering an effective presentation consists of two similar critical steps: the preparation and actual delivery. And the three elements of the delivery are: the opening, the content navigation and the close.
This article was first published in Canadian HR Reporter.
“The assumption that young people are apathetic, the assumption that Republicans won’t cross over, the assumption that the wealthy care nothing for the poor and that the poor don’t vote, the assumption that African-Americans can’t support the white candidate, whites can’t support the African-American candidate, blacks and Latinos cannot come together. We are here tonight to say that that is not the America we believe in.” —Barack Obama, American Rhetoric (delivered January 26, 2008)
Should a busy leader empathize or sympathize at work? Let’s zoom in on a workplace scenario: One of your colleagues, Toni, is an independent contractor who has been on a temporary assignment with your unit at the Department of Justice for the last year.
There are at least eight essential conversation competencies that can help CEO’s engage their stakeholders, peers, clients, staff and family members in a more productive and meaningful way.
We all know the signs of the disgruntled employee: peevish, uninterested, disruptive. Their unhappiness usually has an unfortunate ripple effect, as these people are often vocal in their complaints and recruit others – by accident and design – to their pity parties.