AuthenticDialogue.com
How to have assertive conversations
The art of assertive communication

How you need to have assertive conversations?
Are you involved in sales, customer relations, buying, negotiating or some form of reception work? Do you need to interact with people and have discussions about job performance, budgets and expectations? Do you need to communicate with people?

Experience the power and rewards of having more effective conversations that inspire better performance. Leaders who know how to sense and respond to employees through assertive conversations inspire action and get better results.

Maximize the effectiveness of your business and personal relationships as you draw on proven assertiveness skills. Many leaders reflect on the value of being assertive that catapulted their careers to new heights. Feedback >> from participants

Aim
· Increase your self confidence
· Help you to master difficult interactions
· Equip you to express yourself more clearly and honestly without violating your own
  rights or the rights of others
· Reduce feelings of insecurity and vulnerability
· Help you to achieve more emotionally satisfying relationships with others
· Increase your personal & professional interpersonal effectiveness
· Help you gain a sense of control over your life and communication

Assertive communication is one of the most misused communication styles. True authentic communication is a very sophisticated skill.

You will learn
· How to enhance your self-image and confidence to achieve your personal and professional goals
· About conscious and non-reactive communication rather than being submissive or aggressive
· How to find workable resolutions to interpersonal problems and disagreements
· How to use a skill authentically to get what you really need

Our assertive communication program will help you increase your personal power!

Best audience
Managers, leaders and frontline leaders

"I am just thrilled to have been included in this workshop. Thank you for having me! It was a terrific day (it felt like an hour - it went by so quickly!). Your open and inclusive teaching method makes it very easy for people to learn, express themselves and be open to examining skills they may want to develop further or begin to change. I felt the first portion of the workshop was very helpful in discovering the different styles of communication. I was surprised to realize the different methods in which you may choose to communicate depending on the relationship of the person you are dealing with. I agree with you completely when you say "we teach people how we expect to be treated." I am excited to continue the process and discover more in the area of "genuine self" and also the piece on criticism. Yours in curiosity...Lanna."
Lanna Prowse, Sales and Customer Care Specialist, Metropolitan Halifax Chamber of Commerce

AssertiveConversations.com

BarOn Emotional Intelligence Quotient Inventory - EQ-i™
Complete a BarOn Emotional Intelligence Quotient Report online prior to attending this program [preferred]. The BarOn EQ-i™ has been tested on over 110,000 individuals worldwide and is the first scientifically developed and validated measure of emotional intelligence. Emotional intelligence reflects one's ability to deal with daily environment challenges and helps predict one's success in life, including professional and personal pursuits.