better conversations. better results.

eXPRESS YOURSELF clearly, give and receive feedback with care and candour

This program is for leaders in organizations who need to get a return on engagement [ROE] by communicating for results. The key to getting better results is authentic conversations. Authentic conversations invite authentic relationships. Leaders who are clear about the results they want, who seamlessly give and receive feedback with care and candour, sound a different drum and most often than not, clients and colleagues respond in wonderful and unexpected ways.

There’s a compelling need to communicate clearly and to provide thoughtful, constructive, clear and objective feedback to colleagues and staff as often as possible.

Benefits
· Productivity increases
· Morale and staff retention improves
· Professional and personal relationships improve
· Political posturing, issues and power games decrease
· Better coherence and better outcomes
· More effective conversations that inspire better performance

Aim
· To master the art of communicating for results
· To build your expertise to express yourself more clearly and assertively
· To minimize conflict by learning to seamlessly give and receive feedback
· To increase your interpersonal effectiveness in reaching win-win outcomes
· To adopt your own a results-only communcation style that is authentic, clear and consistent

You will learn
· How your communication style impacts others
· How to use the three keys of engagement to express yourself clearly, engage others and get better results
· How to communicate assertively and authentically
· How to integrate your own a results-only communcation style that is clear and consistent
· How to provide thoughtful, constructive, clear and objective feedback with care and candour
· How to use 360° feedback effectively in feedback conversations
· How to invite learning opportunities when giving and receiving feedback
· How to set up learning contracts that inspire action and drive better results

Best audience
Executives, managers, leaders and frontline leaders
[1 day]

ClearConversations.com